Refund policy

Returns & Refunds

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at angelromero.z2004@gmail.com with your order number and photos of the item.

We will review your request and work with you to find an appropriate solution.

Returns

We accept return requests within 30 days of delivery, provided that the item is unused, in its original condition, and in its original packaging.

To request a return, please contact us at angelromero.z2004@gmail.com with your order number and the reason for the return.

Returns must be approved by CareTogether before being sent back.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow your payment provider some time to process the refund.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or the wrong item was sent.

Contact Us

If you have any questions about returns or refunds, please contact us at:

angelromero.z2004@gmail.com